Frequently
Asked
Questions

Customers frequently ask…

JanCare serves all the communities in Dutchess, Orange, Putnam, Ulster, and Westchester Counties in New York State.

There are some important differences to consider when hiring a caregiver. As an agency, JanCare takes on the full responsibility of conducting background checks, then employing, training, bonding, and insuring each caregiver that we place in a home. Also, our caregivers are under the full-time supervision of a Registered Nurse. As an added benefit, we perform unannounced quality assurance visits to a client’s home.

Registries do not employ caregivers; instead, they typically recruit, screen, and then refer caregivers to clients. They also do not take responsibility for any training or supervision of a caregiver. In many cases, the client becomes the employer and assumes many of the responsibilities that an agency would typically handle.

Independent Caregivers, otherwise referred to as “the gray market,” may be lower in cost. Still, the client is responsible for conducting background checks, paying taxes, obtaining insurance, and verifying the experience and skills of the caregiver. This option exposes the client to the risks of a caregiver with an unknown background.
Yes. All our caregivers are hired by JanCare and are direct employees of JanCare. We are solely responsible for paying all taxes, insurance, and any other fees associated with the employment of each caregiver. Before a caregiver is hired, a pre-employment screening is conducted, and after hiring, they are bonded and receive additional training beyond the federally mandated requirements. That is what we mean by “beyond caring.”
Home Health Aides require more training and certification coursework than a PCA and generally their responsibilities are more focused on the health and safety aspects of patient care.
JanCare accepts private pay directly from clients (Checks, ACH, Debit, and Credit Cards), and we also accept payment from clients with long-term care insurance coverage.
Our service are organized into three categories:
● Non-Medical Personal Care (Personal Care Aide & Home Health Aide)
● Skilled Nursing Care (Registered Nurse)
● Full Care Management (Certified Case Manager)
A final recommendation on which service is appropriate for each patient is only made after a registered nurse performs a thorough assessment of the client and their home. The cost for this initial assessment is $250 and is payable on the day of the assessment.
Our standard procedure is to place a caregiver within 72 hours of the assessment. This allows time to prepare a care plan after consultation with the patient’s support network. Additionally, it enables any necessary caregiver training specific to the case. However, there are cases that require a more expeditious start, and we will work to accommodate those needs.
Personal Care Aides help patients with daily living functions, such as personal hygiene and exercise needs, but it is also common to help with running errands, meal preparation, home cleaning, medication reminders, and scheduling medical appointments.
Skilled Nurses provide a higher level of care and are prescribed by a physician. Services include checking vital signs, administering medications, coordinating with doctors and other healthcare professionals, and conducting comprehensive evaluations of a patient’s needs to ensure their safety in their home.
Hiring a caregiver through a private home care agency is a critical decision for the safety and well-being of a loved one. JanCare is ready to answer all your care questions.
Your peace of mind is our priority
Our work helps those we touch, to feel better about life and living, in the comfort of their our home. The result- peace of mind for the client and their family, and customized care that fits the need.


Your comfort is our priority

Our reputation is built on an enduring trust in who we are, what we do, and how we do it. Everyday we work to ear the trust of our clients and their families.

Thank you !

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